Privacy Policy

Last updated: 2024

Last Updated: December 2024

TN.tax ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our property tax appeal services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a free property tax evaluation
  • Register for our services
  • Contact us via email or through our website
  • Subscribe to our newsletter or marketing communications

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Property address and property details
  • Payment information (processed through secure third-party payment processors)
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit and time spent on pages
  • Referring website addresses
  • Date and time of your visit

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your property tax appeal requests
  • Communicate with you about your account and our services
  • Send you marketing communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Analyze website usage and trends
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data storage, and email delivery.
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request correction of inaccurate or incomplete information.
  • Deletion: You can request deletion of your personal information, subject to legal and contractual obligations.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us at sales@tn.tax.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

TN.tax
Email: sales@tn.tax