Terms of Service

Last updated: 2024

Last Updated: December 2024

Please read these Terms of Service ("Terms") carefully before using the TN.tax website and services operated by TN.tax ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using the TN.tax website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Services

TN.tax provides property tax appeal services, including but not limited to:

  • Property assessment reviews and evaluations
  • Preparation of property tax appeal documentation
  • Filing of property tax appeals with county assessors
  • Representation in property tax appeal proceedings
  • Related consultation and advisory services

3. User Obligations

You agree to:

  • Provide accurate, current, and complete information about yourself and your property
  • Maintain and promptly update your information to keep it accurate, current, and complete
  • Use our services only for lawful purposes
  • Not use our services to transmit any harmful, offensive, or illegal content
  • Not attempt to gain unauthorized access to our systems or networks
  • Comply with all applicable laws and regulations

4. Payment Terms

Payment terms vary by service level:

  • Free Evaluation: No payment required
  • Professional Analysis: Payment is due upfront as specified in the service agreement
  • Full Service Appeal: Payment structure is based on a percentage of first-year savings, as detailed in your service agreement
  • Premium Appeal: Custom pricing as agreed upon in your service agreement

All fees are non-refundable unless otherwise specified in your service agreement or required by law. We reserve the right to change our pricing at any time, but changes will not affect services already purchased.

5. Service Limitations

While we strive to provide excellent service, we cannot guarantee:

  • Specific outcomes or results from property tax appeals
  • That your property tax assessment will be reduced
  • Specific amounts of tax savings
  • Timelines for appeal decisions (which are controlled by county assessors and boards)

6. Intellectual Property

All content on the TN.tax website, including text, graphics, logos, images, and software, is the property of TN.tax or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

7. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will be uninterrupted, secure, or error-free.

8. Limitation of Liability

To the maximum extent permitted by law, TN.tax shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

9. Indemnification

You agree to indemnify, defend, and hold harmless TN.tax and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our services or violation of these Terms.

10. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the services will immediately cease.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Tennessee.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and TN.tax regarding the use of our services.

15. Contact Information

If you have any questions about these Terms, please contact us at:

TN.tax
Email: sales@tn.tax